Equipment/3D Printer/Makerbot

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Class Red equipment: Do not use without specific training.
(More about equipment classes)


Makerbot Replicator 2X

The 2X is the only dual extrusion 3D printer at MS. This means it can print two different materials in the same object, which can be useful for combining different colours or other characteristics. This feature can also be convenient for printing a support structure in a different material to the object. However in practice it has proven challenging to keep the extruders properly aligned, and currently one extruder is out of service.

The manufacturer's product information page is here.


The Owners are those nominally in charge of the equipment, organising its maintenance, training others to use it, and generally being a point of contact.

The current Owners of the Makerbot is:

If you have any questions, problems or concerns around the 3D printer, this is the person to contact.


The Trainers are not in charge of maintaining equipment, but have been more thoroughly instructed in its use and can train others. They may run extra classes for recently trained learners.

The current Trainers for the Makerbot are:

  • Peter Knight
  • James Hutton
  • Robert K.
  • Jonny Waite


and have been added to the Trained Users list by one of the Owners or Trainers

To get trained on the 3D Printer and be added to the qualified user list, you will need to arrange for a training session with one of the 3D Printer Owners.

If you'd like to arrange training, please see:

Note that persons who were previously trained on the UP! are allowed to use the Makerbot after reading its manual. See

The Makerbot will be replaced with the Ultimaker 2 in the near future and training will no longer be available. Existing trained Makerbot users will be able to attend a short conversion course for the Ultimaker.

General Health and Safety

The Makerbot is an excellent tool for either making small parts, or rapid prototyping. At the same time it is an expensive tool with a (small) risk of injury and fire, so is very important you know how to use it to avoid damaging yourself and the machine. The 3D printer is a potentially dangerous piece of equipment which must only be operated by members who have received appropriate training and who take due care. The top things to always remember when using the 3D printers are:


As a responsible user, you should be very aware of the following risks and how to deal with them:

HEAD CRASH - incorrect calibration could cause the nozzle to hit the platen at job start

  • Calibration must be carefully checked on each startup

TRAPPING - The head and bed of the machine are moved by programs in the machine's memory.

  • Be careful when near the machine, it will possibly move even if the PC is off
  • Ensure you are familiar with the 'pause' and 'stop printing' functions on the Makerbot so that in an emergency you can quickly halt printing.

BURN RISK - the platen on the printers are heated, and will reach temperatures up to 253 degrees during a print run which could cause skin burns. The extrusion nozzles also get very hot. Do not touch either of these areas while printing, and keep the Makerbot's guard door securely closed while printing.

  • Be careful when the machines have recently been used, as they may still be hot enough to burn.

ELECTROCUTION - as with all mains powered devices there is a small risk of danger from exposed wires. Always do a manual check that the wiring is safe, no cores are exposed or wires trapped.

FUMES - In high concentrations ABS fumes may cause irritation. Do not spend hours bent over the printer whilst it is printed, and turn on the extractor/inlet fans of the main space when doing long print runs.

Plastics used in the printer

The Makerbot can print with two different plastics, PLA and ABS. PLA has a much lower melting point than ABS, so all temperature settings for the printer need to be changed if you are switching between plastics. Normally ABS is what we would reccommend printing in: it is more durable and strong. Telling the difference between the plastics is fairly simple: if you take a piece of the PLA filament between your fingers you can break it off and snap it easily - it is brittle. When you try to break off a piece of ABS, it bends and the filament starts to go white, not breaking straight away.

IMPORTANT The Makerbot uses 1.75mm diameter filament. This must not be confused with the 2.85mm filament used by the Ultimaker.

The communal stock is kept in plastic boxes under the printers. Please make sure you keep the stock in its plastic bags, with the silica gel -- filament absorbs moisture and this causes lots of printing problems.

Gallery of 3D printed things in Makespace using Replicator 2X

Specific Safety Tips

There is a burn hazard from the nozzles and the heated platter, as mentioned above. The Makerbot will display its current temperatures for you if you use the arrow keys to navigate on its small display (see manual). The platter may also move unexpextedly. Do not open the front hatch or lift off the top transparent cover during printing. ABS fumes over a long period may be harmful - if you feel light-headed take a break in a well ventillated area.

Don't let the machine run unattended - you don't need to watch a print constantly but keep an eye on it and always remain in the same room. Possible problems that would require you to pause or stop the machine include filament getting wrapped around the spool holder at the back and sticking, and a software crash on the PC. If you're unsure of a situation you can always pause your print and restart it.

Always switch the printer off at the back when you are finished.

Avoiding Damage to the Machine

The bed is covered with Kapton tape. This green, shiny tape is very fragile and expensive to replace and so you MUST NOT use a knife, scraper or other sharp object to remove your finished models. Use your hands only, or the plastic scraper with the Makerbot logo on in the red box as a last resort. Often, models will easily come free once the bed is allowed to cool, so give it 10 minutes and try again before resorting to this.

The kapton tape needs to be kept clean so that plastic extruded onto it has a nice base finish and sticks well. If you notice smears or marks on the tape give it a gentle clean with a dry cloth from the red box on the shelf. Make sure your hands are clean and not greasy before you touch the platen or try to remove printed objects from it.

If you do damage the tape, please let the owners know as soon as possible. The owners group email address is on the sign on the side of the machine.

Using SD cards with the Makerbot

We would recommend driving the Makerbot directly from the dedicated software on the PC next to it. If you want to use an SD card, it is very fussy. SD cards have to be PHYSICALLY 2GB or smaller (formatting a big card small doesn't work). They also have to be formatted in FAT16 (mostly Linux machines do this most easily). There is a small card formatted this way, currently in the slot of the printer free to use. It's labelled "MAKESPACE"; please don't absent-mindedly take it away! The SD card should contain .thing files to print from.

Loading and Unloading

You will notice there are two print heads for this printer, driven by two separate spools of plastic on different axles.

When you want to change spools, either to change colour or because a spool has nearly run out, follow these instructions, found on page 31 of the Manual. Go there if you have any questions about detail or need further instructions with illustrations.

If you need to unload the MakerBot Filament, the LCD menu will walk you through the process. To run the script for unloading the filament from either extruder, go to the LCD panel and select Utilities > Filament Options > Unload (specify left or right). The LCD menu will walk you through the process. You will need to first remove the transparent lid to access the filament tubes. Be patient - yanking at the filament before it is ready to be removed may leave residue inside the extruders which is VERY DIFFICULT TO REMOVE.

When you are ready to load a fresh filament, the menu will walk you through the process. There is no need to worry about allowing extra printing to change colours fully afterwards because you'll print a test strip during changeover that does that. There is a step of 'cut off lump' which means you'll need to use the wire cutters provided to snip away this excess lump of test printed material.

It is very important to make sure your spools are running in the correct direction. Ensure that the filament mounted on the right spool holder [when viewed from the back] unspools clockwise and that the filament mounted on the left spool unspools counterclockwise. Refer to the diagram you were shown during training, or to the manual.

Also beware of wrapping round axle - sometimes the spools can get misaligned and filament ends up tightening and wrapping around the axle. This is very dangerous and printing should be stopped straight away to correct it. There is more of a danger of this happening if the spools are set up incorrectly.

If you are changing between PLA and ABS you also need to change the temperature settings of the machine, since PLA will burn at the temperatures used for ABS, and ABS will not print at PLA temperatures.


The printer always extrudes a test line along the front of the bed first. Make sure to remove this when you remove your print, and that your print location doesn't clash with it.

Preheating the bed is helpful but not necessary - it will save you time. The printer will not print until the bed has heated up enough. You can select the left and/or right extruders to heat up as well. If you are only printing with one material, just select that extruder. Go to Utilities > Preheat > Start Preheat

If a model is stuck, wait for the bed to cool - often they will come away very easily once cooled enough. Otherwise apply a gentle twisting action manually. As a last resort, use the plastic MakerBot branded paddle to scrape it away from the bed. Do NOT use metal knives - they will damage the kapton bed.

Keep an eye on it. prints can go strange half way! Be ready to pause or stop while printing. You can find those options by pressing the left arrow while printing. You can always pause a print if you are uncertain - as long as you resume it within a couple of minutes, this shouldn't alter your final result.


This is not often needed. The symptoms of unlevelness are:

- first layer too thin or varying thickness
- part not sticking

In the worst case: the print head ends up touching the bed - HEAD CRASH. This is bad news. Level the bed before this stage is reached!

To level the bed, go to Utilities > Level Build Plate. There are 3 screws underneath the build plate - see p23 of the Manual for a diagram on where they are located. The MakerBot software will guide you through the process of adjusting them to level the plate. The ideal to aim for is that a piece of paper should *just* slide through the gap between the extruder nozzle and the plate in each location.

Be careful not to damage kapton tape while doing this!


There is a dedicated PC next to the Makerbot with the MakerWare software used to drive it. MakerWare can import STL design files (eg. from Thingiverse) for printing. The manual for this printer can be found here:

Some tips on our experience with the software:

If there seems to be an unspecified software problem/crash, try selecting Services > Restart Background Service. This resets the connection to the printer. Don't do this while printing.

Edit > Settings lets you select which plastic you have loaded into each extruder. You need to change this each time you load new plastic. When switching to PLA make sure to change the temperature profile here as well as switching colours.

The Make button gives you settings for supports (colour matched is best), whether to have a raft (generally not needed), and resolution (standard is best). For a general guide, 4 shells with layer height h = 0.2mm generally works well. Experiment with infill settings - 15% is generally fine.

Dual Filament Tips

Can't do scaffolding and multicolour - This is not true anymore, we think. Issues with mixed materials. It might seem like a good idea to use a PLA scaffold for an ABS piece and then dissolve away the PLA in hot water, but this is in fact very difficult. It's better to think about scaffolding with weaker pieces of the same plastic, or changing a piece's orientation.

Other Details

Don't leave the room while printing! The printer is very expensive and you don't want to have to explain the lump of plastic stuck to a now-unusable extruder is your fault. Play it safe, keep an eye on your prints.

You need to pay for your prints once you have made them. The current rate is 10p/gram of material used - use the little scales on the shelves on top of the printer area to weigh your finished prints.

Hardware Updates

The drive blocks on both extruders are OEM, and are known to have problems with filament feeding. They are also unable to work with NinjaFlex 3D Flexible Printing Filament, of which we now have a roll. Several 3D printable repacement drive blocks are available. one of them from Makerbot. The most useful for our purposes is the "Replicator 2X Extruder Drive Block Upgrade", thingiverse #222667.

This has been printed, and all of the hardware assembled with one exception: the tension spring. In testing, the new drive block works well, BUT the spring does not provide sufficient tension. The recommended spring is from McMasters in the US (see for details), and we have been unable to source a cost-effective alternative in the UK. So for now, this update project is stalled. If someone wants to take on the task of finding a suitable spring, the drive block parts are on the shelf above the printer, and there is a note attached with details and contacts.


The maintenance of the 3D printer is carried out by the Owners, with some basic maintenance being carried out by Users on every job.

Maintenance Schedule

Continuous Maintenance (Every job, done by all 3D Printer Users)

  • Clean the platen of any plastic remnants
  • Check the new material is feeding OK and the reel has enough on it

Basic Maintenance (Every week, done by 3D Printer Maintainers)

  • Check the security and condition of all cabling

Full Maintenance (Every 4 weeks, done by 3D Printer Maintainers)

  • Tasks as per Basic Maintenance, plus
  • Calibration check, if issues have been reported

Maintenance Log

Reactive Maintenance

  • None

Regular Maintenance

  • Week Number, Date, Type, Owner (Notes)


  • Week 08, February 18, Simon Stirley (Re-painted holes in platen coating)
  • Week 09, February 25,
  • Week 10, March 4,
  • Week 11, March 11, Simon Stirley (checked wiring, posted safety notice, re-painted platen holes)
  • Week 12, March 18,
  • Week 13, March 25,
  • Week 14, April 1,

Maintenance Shopping List

  • TBD

Further Information


The manual is installed in the machine attached to the printer and also available here: Manual


We expect to have to change the following parts for general maintenance:

  • TBD

Risk Assessnent

Risk Assessment